We know it's hard to sometimes make sense of all the technical jargon on the internet, and AskNerd specifically writes our answers in non-layman terms ( in other words even if you don't know your hard drive from your keyboard, my answers will make sense to you ) 

Just as importantly, I`m a real person, with 20 years of hands on computer experience, and any advice I give you, you can count on to be unbiased and something you can take to the bank.

As a computer technician - slash engineer - slash nerd - I`ve spent my life building and fixing computers, and know first hand how difficult finding an answer on to your question can be.  So ask away, and if I don`t have your answer, I`ll try to find it for you, just drop me a line.